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General
Your rental price depends on several factors including the vehicle type, rental duration, pickup location, and seasonal demand. We always ensure transparent pricing with no hidden charges.
Included in pricing:
Vehicle category and model
Rental duration
Chosen extras (GPS, child seat, insurance upgrades)
Seasonal or holiday rates
You can book your car online through our website in just a few steps—select your dates, choose your car, and confirm your details. Our team will handle the rest.
Yes! You can modify your dates, location, or vehicle type depending on availability. Simply contact our support team to make changes.
We accept major credit/debit cards and online payments. All transactions are processed through secure payment gateways.
A refundable security deposit may apply depending on the car category. This will be clearly shown during checkout.
You can cancel your booking free of charge before the pickup time. Full refunds are issued for eligible cancellations according to our cancellation policy.
Refunds are usually processed within 3–7 business days depending on your bank or payment method.
It is not necessary to have international license to rent a car. Only local license and zanzibar driving permit which cost $10. The company will take care to prepare the permit
Fuel is not included. Cars are usually provided with a certain fuel level, and we request customers to return the vehicle with the same amount to avoid extra charges.
In the rare case of a breakdown, ZanDrive provides prompt roadside assistance and support. We will either repair the issue or arrange a replacement vehicle as quickly as possible.